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Unexpected quit

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pedro n safier

19 Sep, 2011 08:34 PM

I have version 1.1.1

When I shutdown I get a message that Hyperspaces quit unexpectedly, and on reboot I get a menu to send report on crash.

This did not happen before update to 1.1.1

I am running Mac OS X 10.5.8 on a Mac Book

Thanks,

Pedro

1. Support Staff 2 Posted by Tony Arnold on 20 Sep, 2011 08:11 AM

   

   Hi Pedro,

   I've had a look at the crash, and it's quite an unusual one. Could you please try delaying Hyperspaces starting on boot using the following FAQ:

   Hyperspaces loses my space customisations on reboot — help!

   Hopefully delaying the app's start will alleviate the issue. Please let me know if this helps.

   all the best,

   Tony

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2. 3 Posted by Pedro Safier on 20 Sep, 2011 07:00 PM

   

   Hi Tony,

   Thank you for the tip. I tried it and it does not work. I filled and mailed the crash report.

   Thanks,

   Pedro
   (I can always quit Hyperspaces manually before shutting down to avoid getting the crash report on reboot).

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3. Support Staff 4 Posted by Tony Arnold on 20 Sep, 2011 11:42 PM

   

   Thanks Pedro,

   I have the crash report, but sadly there's not much I can do anymore. I no longer have access to any macs running Leopard, and the crash report does not give me enough information to fix the problem (that's not your fault at all).

   If I get some time, I'll see if I can reproduce it under a virtual machine — but I'll need to set one up, so it might take some time.

   all the best,

   Tony

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